Digital Downloads & Access

Where to find your downloads

• After checkout, download links are shown on the confirmation page and sent by email.
• You can also log in → My Account → Downloads.

Where to find your courses

• Log in → Learning Hub.
• Premium content (AI-Powered Learning) requires an active subscription.

Common download fixes

• Try a different browser (Chrome/Edge/Firefox) or incognito window.
• Disable VPNs/ad-blockers or allow staging.digitalnutrients.com.
• If the link expired, log in to My Account → Downloads to refresh.

Course/Hub access fixes

• Confirm you’re logged into the same email used for purchase.
• If you just purchased, wait a few minutes and refresh.
• Clear cache: Ctrl/Cmd+Shift+R.

Mobile devices

• iOS: Files app → Downloads.
• Android: Files/Downloads app → Recent.

Still need help?
Email support@digitalnutrients.com with:

• Order number, the email used at checkout
• Screenshot of the error and the page URL